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FOLIO Customer Success & Support Specialist
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-13
Listing for:
EBSCO Information Services
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
EBSCO Information Services seeks a FOLIO Customer Account Specialist to manage a defined customer group as the primary support, success, and relationship manager for FOLIO. You will work with the FOLIO PM, Development, Hosting, and Implementation teams to understand needs and provide technical insight for effective support.
Ideal candidates bring 5+ years in ILS/Library roles, a Master’s in Library Science or Information Systems, and the ability to pass a Public Trust background check.
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