Senior IT Business Analyst

The Senior IT Business Analyst is a senior member of the Process and Solution Implementations (PSI) team at Vanderbilt University. Responsible for leading information system implementations and providing high-level product support for Academic Affairs. Manage a portfolio of products for which they are the functional expert and provide high-level production support. Build and maintain collaborative relationships with Academic Affairs customers and external product vendors.

Manage multiple projects in varying complexity and lifecycle stages. Provide knowledge-sharing, guidance, and mentorship to less experienced team members. Meet with stakeholders to build effective relationships and understand their technology needs. Collaborate with team members to transform stakeholder needs into requirements.

• A bachelor’s degree from an accredited institution of higher education is required.
• A master’s degree is preferred.
• Five years of experience, OR three years of Vanderbilt University systems experience is required.
• Experience in higher ed or the EdTech industry is strongly preferred.
• Three to five years of experience specifically implementing and/or supporting core Academic Affairs and/or Enrollment Affairs systems (e.g., student information, admissions, learning management, housing, document and workflow management, medical records, and/or faculty information systems) is strongly preferred.
• Project management experience is strongly preferred.
• The ability to analyze and synthesize business requirements is necessary.
• An interest in technology and learning new processes and systems is necessary.
• Ability to work with others in a team setting is necessary.
• Excellent communication skills are necessary.
• Analytical thinking, problem solving and attention to detail are necessary.