Customer Authentication Engineer

Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

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* Job Description:

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* At Regions, the Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting the customers, environment, and employees.

** Primary Responsibilities*
* + Performs administration duties for the Identity and Authentication platforms

+ Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments

+ Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity

+ Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools

+ Assists with establishes plans and protocols to protect data and information systems against unauthorized access, modification, and/or destruction

+ Assists with compiling technical reports on daily activities

+ Analyzes and advises on new authentication technologies and program conformance

+ Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities

+ Analyzes security scenarios and provides data-driven solutions and recommendations to management

+ Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

** Requirements*
* + Bachelor's degree and two (2) years of experience in Information Security/Technology

+ Or Associate's degree and four (4) years of experience in Information Security/Technology

** Preferences*
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Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)

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Experience with cloud-based technologies and environments such as AWS and Azure

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Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, Power Shell, or Perl), SQL, LDAP, and web services

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Experience with one or more programming languages such as Java, C#, C/C++, Python, or Java Script

+ Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences

+ Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms

+ Financial services experience

+ Relevant security certifications (e.g. CISSP, CIAM, etc.)

+ Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS

+ Strong understanding of SAML, OAUTH, OIDC, and JWT

+ Strong understanding of TCP/IP network security principles and troubleshooting

** Skills and Competencies*
* + Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance

+ Ability to multi-task, to be self-initiated, and work independently

+ Excellent customer service and interpersonal skills

+ Good time management skills

+ Knowledge and skill in technical problem resolution

+ Strong attention to detail and outstanding analytical skills

+ Strong organizational, research, analytical and/or problem-solving skills to evaluate situations, make recommendations, and take effective action

+ Strong written and verbal communication skills

** This position is intended to be onsite, now or in the near future** . Associates will have regular work hours, including full days in the office three or more days a week.  The manager will set the work schedule for this position, including in-office expectations.  Regions will not provide relocation assistance for this position, and relocation would be at your expense.

The locations available for this role are  
** Birmingham, AL, Atlanta, GA, Nashville, TN, or…