Hybrid & Annuity WFM Leader
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-17
Listing for:
DXC Technology
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
DXC Technology in Nashville, TN is seeking a seasoned Workforce Management leader to drive strategy and execution across Life & Annuity contact center programs. You will own forecasting, capacity planning, scheduling, real-time management, analytics, and technology enablement, partnering with Operations, HR, and senior leadership to align service levels with financial targets.
The role emphasizes building a high-performing WFM organization through data-driven decision making, continuous
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