Systems Administrator

At Cumberland Heights, we are not only a campus on 177 acres but a self‑sustaining community dedicated to providing the highest‑quality care to persons and families at risk for or suffering from chemical dependency. Our treatment philosophy addresses the physical, mental, emotional, and spiritual dimensions of recovery in a safe, loving and healing environment while integrating professional excellence and the principles of the Twelve Steps.

As a Systems Administrator, you will own the reliability, security, and continuous improvement of the IT infrastructure that connects our staff and systems across two dozen locations. This is a high‑ownership role that moves beyond ticket‑driven work to proactively identify risks, build resilient systems, and raise the technical bar across the organization.

• Administer Windows Server environments and cloud platforms (Microsoft 365, Azure, Entra )
• Manage identity and access controls including Active Directory, group policies, and MFA
• Oversee endpoint management at scale using Intune and/or SCCM
• Monitor uptime, performance, and capacity across all locations — fixing issues before users notice them

• Own the security posture: patch cycles, endpoint protection, MFA enforcement, and vulnerability remediation
• Maintain HIPAA‑compliant infrastructure and actively support audit readiness
• Lead incident response for infrastructure‑related security events

• Manage backup systems and verify data integrity on a regular cadence
• Maintain, document, and periodically test disaster recovery plans — not just write them

• Support multi‑site connectivity including VPNs, firewalls, and routing configurations
• Troubleshoot escalated network and infrastructure issues across all facilities

• Document systems, configurations, and runbooks to eliminate single points of failure
• Cross‑train team members and actively contribute to a culture of knowledge sharing

• Partner with help desk, developers, and leadership to deliver infrastructure that enables the mission
• Lead or support implementation of new systems, migrations, and tooling rollouts
• Receive day‑to‑day technical direction and guidance from the Senior Systems Administrator who sets priorities, reviews work, and provides mentorship
• Collaborate closely with the Senior Systems Administrator on cross‑site projects, escalations, and infrastructure planning; formally reports to the Chief Science Officer (CSO)

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field
• 4+ years in a systems administration or infrastructure engineering role
• Hands‑on experience with Windows Server environments
• Proficiency with Microsoft 365, Azure, and Entra 
• Solid networking fundamentals: DNS, DHCP, VPNs, firewalls, and routing
• Experience with endpoint management platforms (Intune, SCCM, or equivalent)
• Working knowledge of security best practices and compliance frameworks

• Background in healthcare IT or other regulated environments (HIPAA experience a strong plus)
• Scripting and automation skills in Power Shell or Bash
• Hands‑on cloud infrastructure experience with Azure or AWS
• Relevant certifications:
  Microsoft (e.g., AZ‑104), CompTIA (Security+, Network+), or Cisco

• Reliability: measurable reduction in unplanned downtime and incident frequency
• Security posture: consistent patching cadence, strong MFA adoption, clear audit trail
• Resilience: tested DR plans, no single points of failure in critical systems
• Documentation: runbooks and system docs that the team actually uses
• Team capability: colleagues who can cover key areas when you’re unavailable

• Medical, dental and vision effective the first day of the month following 28 days of employment
• Employer contribution for Health Savings Account or Health Reimbursement Account
• 401(k) with company match and eligibility after 90 days of employment

Paid Time Off (PTO) accrual begins on day 1 and can accumulate up to 20 days in the first year.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or veteran status.