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Senior Technical Support Engineer - SaaS Public Safety
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-20
Listing for:
Motorola Solutions
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Motorola Solutions seeks an experienced Technical Support specialist to provide day-to-day customer support using Zendesk and Rapid Deploy, resolving inquiries within the shift or handing off as needed to maintain timely resolution.
You will investigate issues with Datadog and Application Insights, promote bugs and feature requests to Product and Engineering, and participate in on-call rotations to meet SLA and KPI targets while delivering excellent customer care.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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