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Tier II Technical Support Specialist – Cloud SaaS
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-20
Listing for:
Motorola Solutions
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Motorola Solutions is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical SLA metrics, and leverage data analytics tools to resolve complex software issues.
You will develop in-depth knowledge of Rapid Deploy offerings, stay on top of new functionality and versions as they are released to effectively and
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