Onsite Service Desk Tech II — Customer‑Focused IT Support
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-23
Listing for:
Astera Cancer Care
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, IT Business Analyst
Job Description & How to Apply Below
One Oncology is seeking a Service Desk professional to act as the primary liaison for end‑user IT issues in a Nashville onsite environment. The role emphasizes incident resolution, customer service, and collaboration with IT teams to maintain service quality.
Ideal candidates will have 3–5 years of IT/helpdesk experience, a strong customer-focused approach, and familiarity with ITIL processes. Healthcare IT exposure is desirable, with potential for IT certification enhancements.
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