Analyst, Business Systems II

Responsibilities

Defines customer needs in technical and business contexts. Ensures the proposed technical and business solutions meet the customer's objectives for the work effort. Provides guidance with planning and prioritization of business support-related activities.

• 30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 10% Provide input on the business direction for system changes.
• 10% Validate the business need for solutions to business problems and process improvements.
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.

• Demonstrated understanding of concepts of the supported business unit.
• Basic knowledge of standard industry practices.
• Demonstrated knowledge of procedures for the business unit.
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
• Strong teamwork and interpersonal skills.
• Understands how IT affects an organization and is able to link it to business processes.
• Excellent analytical skills.
• Good conceptual skills.
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
• Two or more active professional certifications: PMP, CBAP, and/or SAFe Scaled Agile Certification.
• Proficiency in Visio and Excel.
• Agile and Waterfall methodology experience.
• Demonstrated IT Business Analysis experience within the Healthcare domain, with a preference for Medicare and/or Medicaid systems.
• Experience supporting or integrating Automated Processing Systems (API).
• Familiarity with AWS and/or cloud-based platforms and services.
• Experience with Electronic Data Systems, including Electronic Medical Records (EMR) solutions.
• Exposure to AI tools or solutions, particularly in process automation, analytics, or decision support.
• Candidate must be one of the following active certifications: CSPO, A-CSPO, PMI-ACP, CSP-PO.
• Demonstrated understanding of concepts of the supported business unit.

• Microsoft Office.
• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.

• Conceptual understanding of project management techniques.
• Able to influence and negotiate solutions to business problems.

Role is 100% onsite in Nashville, TN at 26 Century Blvd., Ste. ST610 Nashville, TN . (40 hours/week, 8 hours/day) Monday – Friday.

Required

Education:

Bachelor’s degree in Computer Science, Business Administration, or other related field, or 4 years of job‑related work experience, or 2 years of job‑related experience plus an associate’s degree in Computer Science, Business Administration or other related degree.

Required

Work Experience:

4 years of IT business analysis experience.

Conversion Salary:
*** k - 85k (depending on active certifications / experience).

Contract to Hire.

NO SUBCONTRACTOR CANDIDATES.

CMS security clearance/residency requirements apply: candidates must have lived in the U.S. for three of the past five years. No sponsored candidates.