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Help Desk Technician – In-Office, Nashville
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Socket.dev is seeking a Help Desk Technician Level I in Nashville to deliver first-line IT support for clients. You will troubleshoot hardware, software, and network issues across Windows, macOS, and mobile devices, while documenting interactions and maintaining high CSAT scores.
You will work in-office with a focus on efficient issue resolution, knowledge base contribution, and collaboration with the IT team to continuously improve support processes.
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