Strategic Salesforce Platform Lead (Senior Admin​/Junior Dev

Company

Description:

Innovating at the Intersection of Tech and Real Estate Join Hail Solve, a profitable, tech-enabled B2B firm at the nexus of commercial real estate, insurance, and weather data. We are a lean organization that values service excellence and maintains a strong commitment to work‑life balance. Managing over 9 billion square feet of industrial, office, and retail assets, we offer a dynamic, high-growth environment where you can immediately impact core business operations.

We are seeking a Salesforce professional ready to evolve beyond standard administration and step into a critical, strategic role as a solution architect, systems thinker, and business partner.

You will be the owner of a highly customized Salesforce ecosystem, guiding technical decisions, managing multiple complex integrations, and driving advanced reporting needs.

This position is a unique chance to take full ownership of a core business platform and directly influence how a growing, profitable company operates.

• Platform Ownership & Evolution:
  Serve as the primary Salesforce expert, supporting and strategically evolving a heavily customized instance.
• Solution Architecture:
  Design and architect scalable, long‑term solutions—moving beyond ticket execution to holistically evaluate business requests and determine strategic approaches.
• Strategic Partnership:
  Partner directly with multiple team leads and stakeholders to translate complex business needs into technical solutions, managing simultaneous projects, clearly communicating technical tradeoffs and anticipated business impacts.
• Integration Management:
  Manage and enhance critical integrations with external systems (e.g., Docu Sign, mobile field inspection tools, and other data sources).
• Data & Analytics Leadership:
  Own complex reporting and analytics across Salesforce native tools and Tableau.
• Process Governance:
  Lead the intake and prioritization of change requests and projects across various business functions, ensuring strict alignment with broader business processes and minimizing downstream risk.
• Technical Influence:
  Facilitate technical discussions with stakeholders to challenge assumptions and guide the business toward optimal platform decisions.
• Technical Skill Application:
  Contribute light development work as needed, utilizing Apex, Flows, and integration skills.
• Collaboration:
  
  Collaborate seamlessly with internal and external teams using tools like Slack and Jira.

• 5+ years of strategic Salesforce experience in administration and solution design roles.
• Proven expertise in managing and optimizing highly customized Salesforce environments.

• Hands‑on experience with Flows, validation rules, and automation.
• Ability to contribute junior‑to‑mid‑level Apex or programmatic solutions.
• Expertise in managing integrations and external data sources.
• Experience supporting Salesforce Maps, Sales Engagement, or similar tools.
• Strong background in reporting and analytics, including Tableau.

• A true Solution Mindset: ability to evaluate requests holistically, considering long‑term system stability and downstream impacts.
• Experience designing scalable, maintainable solutions over quick fixes.
• Confidence in engaging stakeholders, pushing back when necessary, and proactively proposing superior alternatives.

• Exceptional ability to translate complex technical concepts into clear, non‑technical language for business users.
• Proven ability to thrive in fast‑paced or challenging environments, effectively managing multiple concurrent projects, and skillfully pivoting to address urgent business needs while maintaining overall strategic priorities.
• Experience acting as a vital bridge between business strategy and technical implementation teams.

• Experience in organizations with multiple external data integrations.
• Exposure to field operations or mobile inspection tools.
• Prior experience in a contract‑to‑hire or consulting environment.
• General knowledge of AI tools.

• Location:
  
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