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Senior Tier 3 IT Support Engineer - On-Call

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Pennant Group
Per diem position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

The Pennant Group is seeking a Tier 3 Support Engineer in Nashville, TN. This hybrid role delivers advanced technical expertise for complex incidents, major outages, and escalations beyond Tier 1 and 2 support.

You will perform root cause analysis, implement long-term fixes, mentor Tier 1/2 staff, and collaborate with IT teams on upgrades, changes, and releases while participating in an on-call rotation. The role emphasizes documentation, continuous improvement, and strong customer-focused

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Position Requirements
10+ Years work experience
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