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Senior Tech Support Engineer - AI-Driven Problem Solver

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Oracle
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 51900 - 132400 USD Yearly USD 51900.00 132400.00 YEAR
Job Description & How to Apply Below

Oracle is hiring for a technical support and customer advocacy role in the United States. The position involves serving as a primary contact for customers, diagnosing and resolving moderately complex product issues, and delivering training on new releases.

You will document solutions and contribute to knowledge bases to help prevent recurrent problems. The role emphasizes collaboration with cross-functional teams, proactive problem solving, and ongoing process improvements to enhance the

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Position Requirements
10+ Years work experience
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