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Senior IT Problem Management Lead — Incident Resolution
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-04
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Support
Job Description & How to Apply Below
ASM Research, an Accenture Federal Services company, seeks a Problem Management Lead to own the lifecycle of IT problems from detection through closure. You will coordinate with incident, change, and service owners to ensure permanent fixes or robust workarounds, while driving data‑driven improvements to service stability.
The role requires 8+ years in IT service management with deep ITIL expertise and a current secret clearance, plus strong stakeholder and communication skills to influence
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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