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ServiceNow Analytics Engineer: Dashboards, KPIs & Insights
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-09
Listing for:
Universal Music Group
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, Data Engineering
Job Description & How to Apply Below
Universal Music Group in Nashville is seeking a Data & Analytics Engineer, Service Now, to own reporting and analytics across the Service Now platform. You will define KPI standards, build dashboards, automate data quality checks, and enable data-driven decisions on service performance and delivery outcomes.
You will collaborate with a global team, deliver self-service analytics assets, and provide insights on SLA performance, adoption, and bottlenecks.
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