IT Helpdesk Team Lead — 24/7 Telehealth Support
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-11
Listing for:
Sonata Software North America Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Sonata Software North America Inc. is seeking an IT Helpdesk Team Lead in Nashville to provide technical leadership and support across L1/L2 teams. You will oversee 24/7 operations, guide the helpdesk staff, and ensure timely resolution of issues, including remote desktop assistance and Telehealth support.
The role requires a college degree or 4+ years in IT customer support, strong communication, and the ability to mentor teammates and manage incidents efficiently.
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