Senior Healthcare Application Analyst (Local ​/ Hybrid

Senior Healthcare Application Analyst

This Senior Healthcare Application Analyst supports clinical applications and medical device integration platforms that enable patient care and operational workflows. Responsibilities include application configuration, maintenance, troubleshooting, upgrades, system implementations, integration support, testing, project participation, vendor coordination, and on-call support. The analyst works closely with clinical, operational, and technical stakeholders to design, implement, and optimize healthcare technology solutions, including integrations with Epic and other enterprise systems.

This role is not an Epic-centric application support role and does not include software development. Scope of supported technologies may include patient monitoring systems, medical device integrations, clinical communication and alerting platforms, patient engagement solutions, and other healthcare technology applications.

Note:

This role is a hybrid role, based in the Nashville area, with on-site duties.

Key Responsibilities:

• Supports applications and integrations that enable clinical and operational workflows.
• Supports integration of medical devices and third-party clinical systems with enterprise applications, including Epic and related healthcare technology platforms.
• Leads or participates in application implementations, upgrades, system migrations, and go-live support activities.
• Serves as a technical escalation point for complex application, integration, and workflow issues.
• Analyzes clinical workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• Assists with onboarding and training as needed.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Requirements:

• Bachelor's degree (Required)
• 5+ years of healthcare IT, clinical applications, interface support, medical device integration, or related experience preferred.
• Experience supporting clinical applications in a healthcare environment preferred.
• Experience with healthcare interoperability standards (HL7, APIs, interfaces, device connectivity, or similar technologies) preferred.
• Experience leading projects, implementations, or operational initiatives preferred.

Technical Capabilities:

• Business Knowledge (Intermediate):
  Demonstrates the ability to apply multiple areas of business knowledge to successfully meet broad work objectives. Knowledgeable of the major business units of the company which relate to work responsibilities. Understands and monitors appropriate key business indicators as well as the competition. Able to communicate with users and customers regarding various business functions in an easily understood manner. Able to interpret and draw conclusions from business data.
  
  Demonstrates an understanding of overall business perspectives.
• Problem Management (Intermediate):
  Demonstrates mastery of Incident Tracking and Problem Reporting in practical applications of a difficult nature. Assures that the proper people receive problem reports as soon as detected. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering Incident Tracking and Problem Reporting products and services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
• Product Knowledge (Intermediate):
  Possesses sufficient knowledge, training, and experience to be capable of successfully developing or supporting applications for the product without requiring support and instruction from others. Able to educate and train others regarding the process.
• Testing (Intermediate):
  Possesses a high level of skill to develop new and execute pre-designed program test data, load…