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Technical Support Engineer I: Customer Care & Troubleshooting
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-23
Listing for:
Oracle
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Oracle US is seeking a Technical Support Associate to act as the primary contact for customers, handling inquiries by phone or electronic channels and resolving simple product issues. You will collaborate with experienced peers to report and resolve routine design or maintenance problems, and you will document resolutions to support knowledge sharing.
You will learn to leverage automation tools to identify root causes and contribute to process improvements, while building knowledge through
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