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Digital Customer Advocacy Specialist
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-25
Listing for:
Progress Residential PM Holdings, LLC
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
Digital Marketing, Social Media Marketing
Job Description & How to Apply Below
Progress Residential is seeking a Digital Environment Advocacy Specialist to manage the customer journey across our digital channels, including BBB, social media, and review platforms. You will model advocacy pillars—compassion, tone, and branding—while solving issues with Progress Residential best practices.
You will work closely with the Manager Digital Environment Advocacy on case management from initial digital interaction to resolution, communicating findings and ensuring timely responses
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