Associate Technical Consultant - Modern Data Center

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminate based onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status,or any other protected characteristic under applicable law, whether actual or perceived.

We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas and perspectives atAHEAD.

AHEAD is seeking an Associate Technical Consultant to join the Storage Delivery Practice and support the implementation and operation of enterprise data center infrastructure. This customer-facing role helps translate business and technical requirements into practical solutions and contributes to delivery activities from planning and preparation through implementation and knowledge transfer.

The ideal candidate is detail-oriented, accountable, solutions-focused, and comfortable collaborating with customers and internal teams. Limited travel may be required to support data center deployment projects.

• Install data center hardware, including racking, stacking, and cabling, to support enterprise requirements for performance, availability, recoverability, scalability, and operational simplicity.
• Apply basic configurations to physical infrastructure, including Power Max, Power Flex, Power Edge servers, Cisco switches, Pure Flash Array, Flash Blade, and related platforms.
• Configure and deploy SAN infrastructure, including Cisco and Brocade Fibre Channel switching.
• Create and maintain technical documentation, including solution designs, implementation plans, operating procedures, and knowledge-transfer materials.
• Serve as a supporting technical point of contact during delivery engagements, status meetings, cutovers, and escalation events.
• Collaborate with project managers, architects, account teams, and customer stakeholders to align scope, timelines, and technical outcomes.
• Support post-implementation knowledge transfer, issue review, and recommendations for continuous improvement.
• Support delivery consistency, technical quality, and customer satisfaction while learning from senior team members and mentors.
• Stay current on storage, cloud, and infrastructure trends and contribute practical ideas to improving delivery methods and client environments.

• Hands-on experience supporting enterprise infrastructure delivery, preferably in consulting, professional services, or complex customer environments.
• Ability to diagnose and resolve connectivity issues across systems, hosts, switches, and related infrastructure.
• Strong written, verbal, and technical documentation skills.
• Ability to manage competing priorities and work effectively in client-facing delivery environments.
• Working knowledge of Linux, Unix, and Windows operating systems.
• Familiarity with automation and orchestration concepts, with experience using one or more tools such as Python, Bash, Power Shell, JavaScript, Ansible, Terraform, or Jenkins.

• Owns assigned technical tasks and contributes as a reliable member of the Storage Delivery team.
• Delivers high-quality work with strong attention to execution, risk awareness, and customer outcomes.
• Builds credibility with customer teams and internal delivery, architecture, and sales stakeholders.
• Balances hands-on technical execution with customer service, clear communication, and business awareness.
• Demonstrates a growth mindset and a commitment to continually developing technical skills, capabilities, and knowledge.
• Commits to obtaining storage certifications that are relevant to the practice and support both individual development and practice success.
• Demonstrates a strong desire to grow professionally,…