Principal Technical Program Manager

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Description

Works with management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals. Manages technical programs and complex, cross-organizational initiatives impacting products and business. Manages highly complex issues, bottlenecks and/or risks, escalating issues when appropriate.

Leads technical program improvement, implementing best practices and driving cross-team process optimizations to improve processes. Leads efforts to integrate continuous improvement within technical programs, driving insights across many work streams to generate recommendations that deliver operational efficiencies. Facilitates collaboration across multiple teams, driving technical discussions that align priorities and program goals. Provides technical expertise, direction and mentorship to cross-functional teams. Creates and automates reporting, partnering with development teams to continue improving reports, dashboards, forecasts, and models to help manage technical program execution.

Acts as a technical liaison with or between stakeholder teams, driving effective collaboration for customer success within Oracle commitments.

Responsibilities

Key Responsibilities

Program Strategy and Leadership

• Lead highly complex, enterprise-scale technical programs involving multiple engineering teams, products, platforms, or business functions.
• Translate strategic priorities into clear program objectives, roadmaps, milestones, deliverables, and measurable success criteria.
• Define program scope, operating models, governance structures, decision-making processes, and accountability mechanisms.
• Align technical execution with product, customer, operational, security, and business priorities.
• Provide strategic recommendations based on technical constraints, delivery risks, dependencies, and organizational capacity.
• Drive programs from early planning and design through implementation, launch, adoption, and operational transition.

Cross-Functional Execution

• Coordinate work across software engineering, infrastructure, cloud, product management, architecture, security, quality assurance, operations, finance, and other stakeholder groups.
• Establish integrated plans that account for dependencies, sequencing, staffing, testing, release readiness, and operational support.
• Facilitate planning sessions, technical reviews, program checkpoints, and executive steering meetings.
• Clarify ownership and ensure teams understand commitments, deadlines, dependencies, and expected outcomes.
• Identify execution gaps and work with functional leaders to establish practical recovery plans.
• Maintain momentum across programs with competing priorities and distributed ownership.

Risk, Dependency, and Issue Management

• Proactively identify technical, operational, organizational, financial, and delivery risks.
• Develop mitigation strategies, contingency plans, escalation paths, and decision frameworks.
• Track cross-team dependencies and resolve conflicts that may affect scope, quality, schedule, or business outcomes.
• Lead structured problem-solving efforts for complex issues requiring coordination across multiple organizations.
• Escalate material risks with clear context, impact analysis, options, and recommendations.
• Ensure critical decisions, assumptions, and unresolved issues are documented and communicated.

Technical Partnership

• Develop a strong understanding of relevant system architectures, engineering constraints, service dependencies, and operational requirements.
• Partner with engineering and architecture leaders to evaluate technical approaches, tradeoffs, sequencing, and implementation risks.
• Ensure technical programs address scalability, reliability, security, performance, maintainability, and operational readiness.
• Ask informed technical questions and help teams identify gaps in plans, designs, testing, deployment, and support models.
• Support architecture and design…