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Provider Incident Lead - Cross-Functional Resolution
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-09-04
Listing for:
Information Technology
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Digital Media & Production
Job Description & How to Apply Below
HCSC is seeking a Provider Issue Manager to oversee end-to-end workflow for provider production incidents and escalation handling. You will coordinate cross-functional communication between Business, Technology, and the issue management team across all ticket stages to drive timely resolution.
Responsibilities include tracking escalations, dependencies, and risks; applying domain knowledge to identify root causes; and partnering with technology and business teams to remediate and report on
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