Event Technology Manager

As part of the Wolters Kluwer Global Event Management team, this role will play a critical role in delivering a best-in-class, technology-driven event program across the enterprise. Reporting to the Director, Global Event Management, this role serves as a subject matter expert for event technology, driving innovation, scalability, and execution excellence across a dynamic global portfolio.

This position is remote, with approximately 25% travel.

• Drive and guide event technology strategy and execution for events, ensuring scalable, consistent, and innovative solutions, including the use of AI-driven tools to enhance efficiency and experience.
• Serve as a Cvent platform expert, including advanced configuration, registration builds, website design, reporting, and system optimization.
• Design and build high-impact event websites that align with brand standards and deliver an exceptional user experience.
• Lead integration efforts between Cvent and other systems (CRM, marketing automation, SSO, data tools), ensuring seamless data flow and functionality.
• Translate event and stakeholder vision into fully realized digital experiences, proactively recommending enhancements and solutions.
• Oversee all event technology components including registration, event apps, communications, surveys, reporting, and onsite tools.
• Ensure data accuracy, reporting integrity, and analytics insights to inform decision-making and measure success.
• Support end-to-end event execution from concept through post-event analysis, with a strong focus on operational excellence.
• Partner closely with marketing, sales, and cross-functional teams to ensure alignment on messaging, branding, and attendee experience.
• Help establish and maintain best practices, templates, and standardized processes for event technology across the team.
• Manage relationships with technology vendors and partners, including scoping, negotiation, and performance oversight.

• Bachelor’s degree or equivalent experience required.

• 5+ years of experience in event technology, digital event platforms, or event management with a strong technical focus.
• Advanced expertise in Cvent (Event Management + SMM) is required, including complex registration paths, website builds, reporting, and platform administration.
• Proven experience in event website design with a strong eye for user experience, branding, and functionality.
• Hands-on experience with system integrations (e.g., CRM, marketing automation platforms, APIs, SSO) and understanding of data flow between systems.
• Demonstrated ability to take a concept or vision and execute it independently, delivering high-quality results.
• Strong project management and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
• Exceptional communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
• Experience working in matrixed organizations and collaborating across global teams.
• Strong problem-solving skills with a mindset focused on continuous improvement and innovation.
• High attention to detail and commitment to delivering a seamless attendee experience.
• Proven ability to remain composed and effective under pressure.
• Experience managing vendors, contracts, and external partners.
• Proficiency in Microsoft Office Suite required.

• A true owner of event technology, not just an executor.
• Deep curiosity and passion for digital experiences and emerging event tech trends.
• Ability to balance creativity with technical precision.
• A collaborative partner who can influence without authority and drive change.
• A “builder” mindset, someone who sees opportunities and creates…