AVP Transformation

This position is incentive eligible.

Do you want to join an organization that invests in you as a AVP Performance Transformation? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

At HCA Healthcare, we are driven by a single mission:
Above all else, we are committed to the care and improvement of human life. That's more than just a privilege. At HCA Healthcare, it is our calling. Since our founding more than 50 years ago, we have followed a vision of healthcare the way it should be: patient-centered, constantly evolving and constantly improving, practiced with integrity and compassion. We all have a role in making this vision a reality.

Together, we can improve more lives in more ways.

The AVP, Performance Transformation is a strategic leader responsible for enhancing the effectiveness and efficiency of global operations. This role oversees the process improvement initiative backlog, the development of innovative strategies (i.e., automation and AI) and implementation of advanced technological solutions to improve operations. This role serves as the lead for managing the transition of work and handoffs between HCA Healthcare and vendors supporting operational transformation in a global setting.

• Develop and execute a strategy for operational excellence that incorporates process improvement, technology integration and team alignment
• Manage the portfolio of performance improvement initiatives leading the governance around identification, prioritization and development across global business areas
• Manage the relationship with operations and business leaders to ensure integration and adoption of solutions
• Lead developing new ways of working and interaction models for global teams to drive seamless transition of work between shared services groups
• Oversee the execution and tracking of the tax strategy
• Oversee an annual quality assurance / audit process for all Global Capability Network operations

• Oversee the development and deployment of AI and automation solutions in collaboration with Care Transformation & Innovation and Information Technology Group to improve operational efficiencies
• Assess and procure cutting-edge technology solutions to enhance operational efficiencies, processes, or business outcomes that align with our strategic goals, collaborating with Information Technology Group and technical teams for design, architecture and implementation support

• Develop robust reporting and analytics frameworks to quantify the effectiveness of implemented solutions and process changes
• Utilize data-driven insights to make informed decisions, quantifying key areas of improvement and ensure the Global Capability Network is tracking towards expected savings targets
• Refine performance improvement strategies and update senior-level executives including the board on the ROI of investments

• Experience with global capability networks and understand the importance of developing seamless handoffs and ways of working across global teams
• Collaborate closely with global business teams to develop and deploy new ways of working for effective integration between the global shared service groups
• Communicate effectively the value and ROI to senior-level executives and board members on automation, technical solutions or process improvement initiatives
• Experience with methodologies such as Lean, Six Sigma, and Kaizen to drive process enhancements and ensure sustainable improvements
• Assess and manage performance of any technical vendor solutions
• Communicate the strategic objectives that are driving the…