Senior Manager, Systems Software Engineering

Senior Manager, Systems Software Engineering

• Job Identification 340858
• Job Category Product and Research
• Role People Manager
• Job Type Regular Employee
• Does this position require a security clearance? No
• Years 6 to 10+ years
• Applicants Less than 10 applicants
• Additional Info Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages English

We are seeking a Senior Manager, Systems Software Engineering to lead the strategy, delivery, and operational excellence of enterprise device-management systems and services. This role owns the technical roadmap and cross-functional execution for device policies, certification, approval workflows, vendor and procurement integrations, mobile and device lifecycle management, recycling, and printer services.

Key Responsibilities

• Lead and mentor a team of systems software engineers responsible for enterprise endpoint and device-management platforms.
• Define and maintain scalable device policies across laptops, mobile devices, peripherals, and shared equipment, balancing security, usability, and compliance.
• Own the device certification process for new hardware, operating systems, applications, and accessories; establish testing standards, approval criteria, and release readiness.
• Design and improve automated approval workflows for device requests, exceptions, software access, procurement, and lifecycle changes.
• Partner with IT, Security, Finance, Legal, Procurement, and business stakeholders to translate operational needs into reliable technical solutions.
• Manage vendor relationships, technical evaluations, contract requirements, integrations, and service performance for endpoint, procurement, MDM, and printing partners.
• Oversee procurement and mobile/device-management (MDM) processes, including asset enrollment, provisioning, inventory accuracy, replacement cycles, and support handoffs.
• Develop sustainable device recycling and disposition programs, ensuring secure data wiping, chain-of-custody controls, regulatory compliance, and reporting.
• Lead the architecture and operation of enterprise printing services, including secure print policies, printer fleet management, access controls, monitoring, and vendor coordination.
• Establish metrics, dashboards, and operational reviews for service health, policy compliance, device lifecycle cost, certification throughput, and user experience.
• Drive automation and self-service capabilities to reduce manual work, improve auditability, and accelerate employee access to approved devices and services.
• Manage priorities, budgets, risks, and roadmaps across multiple concurrent systems and stakeholder groups.

Qualifications

• 8+ years of experience in systems software engineering, endpoint engineering, IT engineering, or a related discipline.
• 3+ years of people-management or technical-leadership experience.
• Experience with enterprise device management platforms such as Microsoft Intune, Jamf, Workspace ONE, Kandji, or similar tools.
• Strong understanding of endpoint security, identity/access management, device compliance, software deployment, and asset lifecycle management.
• Demonstrated experience building workflow automation and integrations using APIs, scripting, or enterprise workflow platforms.
• Experience managing vendors, procurement processes, hardware certification, and service delivery agreements.
• Familiarity with secure asset disposition, recycling requirements, and enterprise printing environments.
• Strong program-management, communication, and stakeholder-management skills.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Core Responsibilities

Planning & Execution:

• Creates and…