Senior UI​/UX Researcher

We are looking for a Senior UI/UX Researcher to strengthen the UX research practice at Hotel Corporation across key digital product teams. You will split your time between the Sales/Meetings and Events team and the Search team, guiding research from planning through synthesis and sharing clear insights to shape product decisions.

Responsibilities Plan and run complex qualitative and quantitative research with guests, members, owners, and colleagues to support multiple product teams

Own research insight stewardship by centralizing findings and sharing them with relevant teams and groups

Introduce cutting-edge research techniques that match product team needs

Align research goals with product teams and stakeholders in line with product and business roadmaps

Conduct usability testing to validate experiences and uncover issues

Uphold a commitment to the client's core values

Requirements

Hands-on experience of 3+ years as a user experience researcher

Demonstrated experience with digital web, mobile web, and native app research, with B2C research preferred

Deep expertise in interviews, surveys, contextual inquiry, usability testing, and unmoderated user experience research techniques aligned to clear research goals

Solid skills in research design, facilitation, and analysis

Proven ability to communicate relevant research findings through presentations and written documentation

Collaborative experience working with other researchers, designers, and product teams to support design thinking and lean/agile best practices and tools

Background overseeing and conducting research projects with enterprise software in complex user environments

Strong foundation in hypothesis-driven, continuous learning and evolving the design and discovery process of modern product development with actionable research insights

English proficiency at B2 (Upper-Intermediate) level or higher

We offer

International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the Linked In Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunitiesEPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and Linked In