Claims Representative

Job Title:

Claims Representative (Contract)

Location (city, state):
Nashville, TN 37205, In-person

Industry: Insurance / Claims Administration

Pay: $20-23/hour

About Our Client:

Our client is a reputable organization within the insurance and claims industry, committed to delivering efficient, compliant, and customer-focused claim resolution services. They prioritize accuracy, responsiveness, and continuous process improvement to ensure a positive experience for all stakeholders.

Job Description:

We are seeking a detail-oriented Claims Representative to manage high-volume caseloads from intake through resolution. This role is responsible for investigating claims, reviewing documentation, coordinating with internal and external stakeholders, and negotiating settlements while ensuring compliance with company policies and regulatory guidelines.

Key Responsibilities:

• Manage a high-volume pipeline of claims, ensuring timely and accurate processing.
• Conduct investigations, gather supporting documentation, and evaluate claim validity.
• Communicate effectively with clients, claimants, and cross-functional teams to move claims forward efficiently.
• Negotiate settlements when appropriate and document all claim activity thoroughly.
• Maintain strong compliance standards while delivering a high level of customer service.
• Identify opportunities to reduce cycle time and improve overall claim turnaround.

Qualifications:

• Experience handling claims from intake through resolution.
• Strong documentation and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proven ability to maintain compliance and deliver positive customer outcomes.

Additional Details:

• High-volume, fast-paced environment requiring strong attention to detail.
• Cross-functional collaboration with internal teams and external stakeholders.

Perks:

• Opportunity to work with an established and growing organization.
• Professional development and growth potential.
• This position is eligible for Medical, Dental, Vision, and 401(k).

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.