Legal Assistant TN

Job title: Legal Assistant
Location:
Nashville, Tennessee
Shift 1: 8:00 AM- 4:30 PM (Official Standard Office Hours)

Key Responsibilities:

• Ability to maintain a high-volume caseload and adhere to the timeliness standard of appeals while conducting the due process review.

• Assist in the achievement of a high performing and positive work environment.

• Daily receives and reviews appeals for potential resolution within policy guidelines. If a resolution cannot be found, make outreach.

• Conduct outreach to explain the state's actions related to Tenn Care Medicaid programs and coordinate with other staff for the prompt resolution of appeals where necessary.

• Demonstrates attention to detail in researching appeal cases and documenting notes for proper case processing. Attends and actively participates in all unit meetings and problem-solving discussions for workflow improvements. Ability to
navigate TEDS.

Minimum Qualifications:

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree in a related field (preferred degree in business administration,management, public health, health policy, paralegal, or legal assistant studies) and 2 years of
relevant work experience. OR an equivalent combination of education and work experience may be considered.

• Ability to foster and maintain cohesive working relationships

• Ability to adapt to changing priorities and deadlines

• Ability to exercise sound judgment

• Strong organizational skills necessary, including the ability to prioritize, multi-task and manage workload to meet specific time frames and deadlines

• Advanced writing and communication skills