Supply Chain Manager, Supply Chain Manager, Sales & Operations Planning

Overview

As a Supply Chain Manager within Sales and Operations Planning (S&OP), you will have the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers.

There will rarely be a perfect solution, so it will be up to you to make data‑driven decisions and manage stakeholder relationships while planning and executing within an ever‑changing environment.

The Supply Chain Manager will work in a fast‑paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors. In this role, a S&OP Program Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence.

This role is a blend of short term execution and long term strategic planning, that requires quick decision‑making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost‑effective manner.

• Lead strategic initiatives related to network capacity within Amazon's various business units.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision‑making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross‑functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Own a portfolio of cross‑functional programs related to network capacity, driving performance improvement and efficiency in project delivery.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non‑tech teams
• 3+ years of defining and implementing process improvement initiatives using data and metrics
• 2+ years of supply chain experience
• Bachelor’s degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

• 3+ years of driving end to end delivery, and…