Sr. Manager, Inventory Operations Canada

Senior Manager of Inventory Operations, Canada

The Senior Manager of Inventory Operations, Canada ensures the smooth execution of physical product distribution at Warner Music Canada across Retail and D2C platforms, ensuring that artists’ music and products reach fans efficiently, on time, and across all platforms. This role oversees end‑to‑end workflows of inventory management to freight invoice processing and collaborates cross‑functionally with Warner Music Canada’s internal teams (A&R, Marketing, Sales, and Finance) to streamline operations, optimize processes, and drive overall efficiency.

• Oversee management of all physical product inventory configurations.
• Monitor and forecast product demand, coordinating with supply chain partners to minimize overstock or shortages.
• Maintain accurate inventory tracking, fulfillment, distribution performance and logistics coordination to meet warehouse KPIs.
• Implement process improvements for warehouse efficiency, cost control, and operational accuracy in collaboration with the Department Head and Direct Manager.
• Review product pricing and supplier negotiations for physical products.
• Serve as the main point of contact between the label and distribution partners, coordinating new product launches and catalog replenishment.
• Maintain release schedules and ensure all operational deliverables are met on time.
• Analyze, maintain and negotiate freight rates for retail shipments and local couriers in coordination with the Sr. Director, Global Traffic.
• Approve freight invoices and provide accounting information for freight and distribution accruals.
• Provide returns forecast for accounting and track/report sales trends.

• 5+ years of management experience in inventory, logistics, and physical supply chain operations.
• Strong knowledge of carrier rating levels, services, and processes (LTL, TL, Small Parcel, Airfreight, International/Customs).
• 2+ years of music industry distribution experience, including retail and e‑commerce.
• Proficiency with data analysis tools (MS Excel, Access, SQL).
• Excellent organizational and prioritization skills with the ability to initiate and drive improvements.
• Proven ability to motivate, support, and collaborate with various teams.
• History of excelling in fast‑paced, high‑energy environments.
• Capability to manage multiple projects simultaneously with tight deadlines.
• Excellent negotiation and follow‑up skills.
• Ability to ask thought‑provoking questions and provide valid solutions.

• Bachelor’s degree related to Supply Chain Management or equivalent years of experience.
• Experience with SAP Purchasing and Invoicing.

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.