Vendor Specialist, Data Center Facilities Operations

Vendor Management Role

This role will be based in Nashville, TN or Atlanta, GA.

Key Responsibilities

• Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes are carried out in alignment with uptime, safety, quality, and operational expectations.
• Support end-to-end vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.
• Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and escalate recurring or systemic issues.
• Coordinate closely with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners to ensure timely resolution of vendor-related issues.
• Lead or support vendor performance reviews and provide clear, data-backed reporting to site, regional, or functional stakeholders.
• Support vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning where appropriate.
• Help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.
• Identify performance gaps, execution risks, commercial concerns, or process inefficiencies and drive improvements that strengthen vendor reliability and service consistency.
• Support service transitions, vendor changes, scope expansions, and performance interventions in partnership with internal stakeholders.
• Maintain accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.
• Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.

Ideal Candidate Profile

• 3–5+ years of experience in vendor management, supplier management, contract administration, operations coordination, procurement support, facilities support, or related roles.
• Experience managing or supporting critical vendors in data centers, facilities, construction, utilities, manufacturing, logistics, telecom, or other regulated or uptime-sensitive environments.
• Strong contract and commercial awareness, with confidence navigating service issues, performance expectations, and vendor accountability.
• Working knowledge of safety, compliance, and risk-management practices in operational environments.
• Bachelor's degree in Supply Chain, Business, Operations, Facilities, Procurement, or related field preferred; equivalent experience also valued.

Skills and Competencies

• Confident negotiator and conflict resolver with strong stakeholder presence.
• Data-driven approach to performance tracking, reporting, and issue management.
• Strong organizational skills with the ability to manage multiple vendors, priorities, and follow-up actions simultaneously.
• Strong written and verbal communication skills across operational, commercial, and cross-functional teams.
• Ability to identify issues early, drive accountability, and support practical resolution paths.
• Strong judgment in balancing service continuity, contractual obligations, safety, and operational urgency.
• Proficiency with contract management, vendor tracking, reporting, or enterprise workflow systems.

Preferred Skills / Certifications

• Experience in mission-critical environments such as data centers, utilities, industrial operations, healthcare, telecom, or large-scale facilities.
• Familiarity with supplier performance management, supplier strategy, benchmarking, cost reduction techniques, or structured vendor governance models.
• Experience supporting vendor audits, compliance reviews, safety documentation, insurance tracking, or contract renewals.
• Knowledge of procurement systems, contract lifecycle tools, reporting dashboards, ticketing systems, or workflow platforms is a plus.
• Exposure to facilities operations, maintenance services, commissioning, construction support, or technical service vendors is strongly preferred.
• Supply chain, procurement, contract management, or vendor management certifications…