Supply Chain Manager II, Supplier Center of Excellence

Description

At Amazon, we strive to be Earth’s most customer‑centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.

Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

The Ops Tech IT supply chain team is accountable for managing all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible for providing end‑to‑end solutions for this equipment that include engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership.

The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation.

The team will partner with all cross‑functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and address regional needs of business and internal stakeholders. The Category Manager (Supply Chain Manager) is responsible for relationship ownership for all suppliers and resellers in their category.

• Serve as supply chain Subject Matter Expert (SME) for a variety of IT equipment within a category, and manage those categories from a procurement, readiness, supplier performance and risk standpoint.
• Develop category strategies, product roadmaps and other planning to improve supply agility and resilience, supplier coverage, diversification, value and security of supply. Requires collaboration and alignment with other stakeholders including IT engineering team, Product Management and other Supply Chain teams.
• Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.
• Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management and innovation.
• Engage with suppliers in a detailed, hands‑on approach to support everyday operational requirements related to inventory readiness, changes in components and technology, reporting, OTIF and other metrics.
• Support execution of sourcing strategies in collaboration with other sourcing teams and negotiate and manage contract compliance with suppliers and internal stakeholders.
• Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness.
• Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners.
• Support the strategic goals of the business partners; act as a 'consultant' to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value.

• Lead or participate in development of policies and procedures, process efficiency, and innovation for related programs.
• Participate in implementation of new procurement systems and technology.
• Network externally to facilitate competitive intelligence including best practices, emerging/potential sources of competitive advantage, market pricing and benchmarking.

Amazon offers a full range of benefits that support you and eligible family members, including…