Cloud Infrastructure (OCI): Global Freight & Warehousing Program Manager

The OCI Supply Chain Organization enables Oracle Cloud Infrastructure's global growth by delivering scalable, reliable, and efficient logistics and warehouse operations that support the deployment of cloud infrastructure worldwide. The Orders & Logistics team partners with global suppliers, warehouses, data centers, engineering, and operations teams to ensure accurate inventory, optimized transportation, and uninterrupted material flow across Oracle's global network.

We are seeking a highly analytical and results-driven Global Freight & Warehousing Program Manager (IC3/IC4) to manage critical warehouse controls, global logistics operations, inventory integrity, and freight optimization initiatives supporting OCI's worldwide supply chain.

This role is responsible for driving inventory accuracy, improving warehouse operational excellence, supporting global logistics services, and leading cross-functional process improvements. The ideal candidate combines strong supply chain expertise with advanced analytical skills, program management experience, and a passion for continuous improvement through automation and AI-enabled insights.

• Own global inventory accuracy initiatives across Oracle Cloud warehouses.
• Manage cycle count strategy, scheduling, execution, reconciliation, and reporting.
• Perform regular reconciliation between Oracle Fusion Inventory, Enterprise Inventory (EI), and EDMS systems to identify and resolve inventory discrepancies.
• Lead inventory troubleshooting efforts and partner with warehouse providers to resolve root causes.
• Develop inventory control metrics, dashboards, and continuous improvement initiatives.

• Provide Tier 0 operational support for warehouse shipment issues impacting customer and data center deliveries.
• Support warehouse receiving operations by resolving:
  Purchase Order (PO) and ASN discrepancies, Incorrect serial number transactions, New SKU setup issues and Inventory receiving exceptions
• Coordinate issue resolution across suppliers, warehouse providers, procurement, and engineering teams.

• Support global logistics operations for:
  Data Center RMAs, Repair logistics and Reverse logistics
• Drive logistics network optimization initiatives supporting BYOH (Build Your Own Hardware) and other strategic fulfillment programs.
• Partner with freight providers to improve transportation performance, cost efficiency, and service levels.
• Support priority shipments for critical OCI infrastructure deployments.

• Support warehousing operations across strategic partners including Mitac, Hyve, and forward hub locations.
• Coordinate priority shipments with DCIM and Data Center Ingestion teams.
• Ensure warehouse readiness for new product introductions and infrastructure deployments.
• Monitor warehouse operational performance and identify process improvements.

• Lead onboarding and training for new suppliers on Oracle Fusion shipping and inventory transactions.
• Develop standardized operating procedures and training documentation.
• Ensure supplier compliance with Oracle logistics processes and transaction requirements.

• Manage freight claims from identification through resolution.
• Partner with logistics providers to negotiate transportation claims and recover costs.
• Analyze recurring claims to drive preventive actions and operational improvements.

• Perform advanced data mining and supply chain analytics to identify trends, operational risks, and optimization opportunities.
• Develop dashboards, KPIs, and automated reporting using modern analytics tools.
• Leverage AI technologies to improve forecasting, anomaly detection, inventory reconciliation, and operational decision-making.
• Drive automation initiatives that reduce manual effort and improve operational accuracy.

• Bachelor's degree in Supply Chain Management , Business, Industrial Engineering, Operations, or related field.
• 5+ years (IC3) or 8+ years (IC4) of experience in global logistics, warehousing, supply chain…