Category Manager - Telecom, GPO Tech Category

Category Manager - Telecom, GPO Tech Category

Job :  |  Services LLC

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us reinvent how a global organization buys the telecom products and services that power its operations, this is your chance to make history.

• Category strategy & sourcing
• Establish category sourcing strategies for telecom across the US and Latin America; lead cross‑functional strategic sourcing teams, negotiate with suppliers, and execute contracts to optimize Amazon’s competitive position.
• Provide guidance on the development, execution, and management of category sourcing strategies for telecom purchases across the region.
• Identify, achieve, and report on savings and value targets for all category sourcing activities.

• Drive appropriate relationships with category suppliers, with the principal objective of achieving the optimal solution and total cost of ownership that meets the business’s goals, supported by a culture of continuous improvement with performance benchmarks in use.
• Manage category suppliers to proactively identify, monitor, and optimize opportunities.
• Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance, and add value to Amazon.
• Lead the negotiation and implementation of supplier agreements/contracts, working with cross‑functional stakeholders and suppliers to reach agreement on terms and conditions.
• Align with internal customers and deeply understand the business application of the telecom category.

• Act as a market intelligence provider for the telecom category; anticipate strategic opportunities and keep key stakeholders informed on market shifts, carrier and pricing model changes, and emerging suppliers.
• Help develop long‑term department strategies and significantly influence cross‑company project development, delivery processes, and standards.

• Reimagine the telecom procurement process end‑to‑end using AI, identifying high‑friction, manual, or repetitive steps (intake, supplier research, invoice and inventory validation, contract review, renewal tracking, spend analysis) and deploying AI/automation to eliminate them.
• Use AI‑driven tools to accelerate market and supplier intelligence, benchmark carrier and circuit pricing, surface consolidation and rationalization opportunities, and flag renewal and compliance risk earlier.
• Build repeatable, data‑driven playbooks and standardized workflows that scale telecom sourcing across the US and Latin America with less manual effort.
• Partner with internal tech, finance, and procurement operations teams to pilot and adopt AI capabilities, measure their impact, and champion adoption across the broader GPO organization.
• Establish metrics that quantify efficiency gains (cycle‑time reduction, hours saved, coverage expanded) and report on them as a core deliverable of the role.

A Telecom Category Manager in GPO owns telecom sourcing across the US and Latin America, blending category strategy, supplier negotiation, and process reinvention into each day. Mornings start with data: reviewing refreshed spend across the region, renewal timelines, carrier contract milestones, and savings tracking rolling up to GPO targets, often with AI‑generated summaries flagging pricing changes, invoice or inventory discrepancies, and consolidation opportunities.

The core work spans preparing for and leading complex negotiations with carriers and connectivity providers, running cross‑functional sourcing teams with finance, legal, and procurement operations, and partnering with senior stakeholders to steer buying decisions toward optimal total cost of ownership rather than duplicate or under‑optimized spend. A defining thread is working on the process, not just in it: piloting AI workflows to automate manual steps like intake triage and invoice validation, measuring the efficiency gains, and championing adoption across the broader GPO team.

The day closes by…