Logistics Analyst

Job Title

Pay Range: $20.92hr - $25.92hr

• Previous experience in logistics/transportation preferably in air and small parcel shipping.
• Proficient at basic MS suite such as Excel, Outlook, PowerPoint.
• Knowledge of frequently used Excel formulas.
• Self-driven, accountable, and proactive problem-solver.
• Ability to work independently.
• Willingness and availability to provide occasional after-hours or weekend support when needed.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

• Support day-to-day parcel transportation activities and shipment management.
• Monitor shipment status, identify service disruptions proactively, and coordinate corrective actions with carriers.
• Investigate and resolve parcel shipment issues including delays, lost shipments, billing discrepancies, and delivery exceptions.
• Serve as a liaison between internal customers and parcel carriers including Fed Ex, UPS, and DHL.
• Support parcel account administration and customer inquiries.
• Maintain operational documentation, process guides, and standard work instructions.
• Utilize Excel to analyze shipment, service, and cost data.
• Maintain tracking logs and dashboards to support transportation visibility.
• Communicate via Outlook and use PowerPoint for recurring reviews with freight forwarders.

• Power BI experience.
• Completed degree.

• Logistics.
• Transportation.
• Small Parcel Shipping.
• Microsoft Excel.
• Microsoft Outlook.
• Microsoft PowerPoint.
• Power BI.
• Problem-solving.
• Communication skills.

• Strong verbal and written communication skills.
• Excellent communication and presentation skills.