Sr. Manager, Inventory Operations Canada

Senior Manager of Inventory Operations, Canada

Your role:
The Senior Manager of Inventory Operations, Canada plays a key role in ensuring the smooth execution of physical product distribution at Warner Music Canada across both Retail and D2C platforms, ensuring that artists’ music and products reach fans efficiently, on time, and across all platforms. This role oversees the end‑to‑end workflows of inventory management to freight invoice processing. You will collaborate cross‑functionally with Warner Music Canada’s internal teams (A&R, Marketing, Sales, and Finance) to streamline operations, optimize processes, and drive overall efficiency across the label’s business lines.

Under supervision of the Sr. Director of Global Traffic, you will work with external partners (3PL and logistics vendors) to ensure timely product delivery and quality control.

• Oversee the management of all physical product inventory configurations.
• Monitor and forecast product demand, coordinating with supply chain partners to minimize overstock or shortages.
• Manage warehouse KPIs ensuring accurate inventory tracking, fulfillment, distribution performance and logistics coordination.
• Collaborate with the Department Head and Direct Manager to implement process improvements for warehouse efficiency, cost control, and operational accuracy.
• Review product pricing and negotiate with suppliers pertaining to physical products.
• Serve as the main point of contact between the label and distribution partners for physical releases, coordinating new product launches and catalog replenishment with internal teams and third‑party vendors.
• Maintain release schedules and ensure all operational deliverables are met on time.
• Work with the Sr. Director, Global Traffic to analyse, maintain and negotiate freight rates for Retail shipments and local couriers.
• Approve invoices and provide accounting information for freight and distribution accruals.
• Provide returns forecast for accounting.
• Track and report on sales trends.

• Possess 5+ years’ management experience across inventory, logistics and physical supply chain operations.
• Demonstrate knowledge of carrier rating levels, services, and processes (LTL, TL, Small Parcel, Airfreight, International/Customs).
• Possess 2+ years’ music industry distribution experience, retail and e‑commerce.
• Proficiency with common data analysis tools (MS Excel, Access, SQL).
• Excellent organizational and prioritization skills with the ability to initiate and drive improvements.
• Proven ability to motivate, support, and collaborate with various teams.
• History of excelling in fast‑paced, high‑energy environments.
• Exceptional negotiation skills and a strong sense of urgency.
• Strong follow‑up skills and a keen sense of urgency.
• Ability to think beyond the obvious, ask thought‑provoking questions, and provide valid solutions.

• Possess a bachelor’s degree related to Supply Chain Management, or equivalent years of experience.
• Experience with SAP Purchasing and Invoicing.

This position requires a minimum of 4 days per week in the office.

Salary Range:
Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.