Maintenance Technician

FLSA Classification:
Full-Time, Exempt

The Country Music Hall of Fame® and Museum Department of Facilities

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music-a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history.

The museum collects artifacts that illustrate the evolving history and traditions of country music while providing diverse learning opportunities. The core exhibit follows the story of country music from its folk beginnings through its emergence as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to ultra-contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Full-Time Staff:

• Medical, Dental, Vision, Life Insurance Options
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Holidays (13) and Floating Holidays (2)
• 401(K) with Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• FSA and Dependent Care Options
• Dog Friendly Work Environment
• Volunteering and Community Engagement Opportunities

Position Overview: The Maintenance Technician plays a key role in supporting the Country Music Hall of Fame and Museum by helping maintain a safe, functional, and welcoming environment for all staff and visitors-across all hours and events, including both CMF and third-party functions. This position is responsible for the ongoing upkeep, repair, and enhancement of the Museum's buildings, exhibits, artifacts, and related assets across all company locations.

Success in this role requires a strong sense of urgency, attention to detail, and professional, courteous communication. The Maintenance Technician reports directly to the Facilities Manager and is an essential part of a team dedicated to excellence in facility operations.

Specific Job Duties Include:

• Inspections: Regularly inspect buildings and equipment to identify potential issues and maintenance needs.
• Repairs: Perform general/minor repairs on plumbing, electrical (preferred), HVAC, and other building systems, as well as carpentry, flooring, painting, and other tasks.
• PMs: Conduct routine maintenance on equipment and machinery.
• Troubleshooting: Assess, diagnose, and effectively solve problems with equipment and building systems.
• Vendor/contractor: Escort and assist vendors or contractors during repairs, inspections, and special projects as needed.
• Safety: Adhere to safety regulations and procedures to ensure a safe working environment.
• Communication: Communicate effectively with supervisors, team members, guests, and external partners.
• Time Management: Prioritize tasks and manage time effectively.
• Adaptability: Respond to changing priorities, schedules, and emergency needs - including availability for occasional weekend or on-call duties.
• Professionalism: Demonstrate reliability, integrity, and respect in all work interactions

Requirements

Minimum Requirements:

• Technical Knowledge: Solid understanding of basic building systems - electrical (preferred), plumbing, HVAC, carpentry, and general maintenance procedures.

Preferred Qualifications:

• Building Automation System (BAS) experience preferred
• Basic computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) preferred

Key Qualifications (Knowledge, Skills & Abilities):

• Proficiency with hand and power tools
• Ability to perform work that may involve standing for long periods, lifting heavy objects, and working in various conditions.

Notes to Applicant:

The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy,…