AV Installation and Maintenance Technician

AV Installation and Maintenance Technician

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POSITION SUMMARY: The AV Installation and Maintenance Technician is a highly detail-oriented role responsible for installing and repairing audio, visual, atmospheric, and lighting elements in all TC Restaurant Group venues. The technician supports day‑to‑day maintenance needs for sound, lights, video, atmospheric, and backline equipment required for all music performances and events at TC Restaurant Group properties, while ensuring the highest quality maintenance for the venues.

They work efficiently and professionally while maintaining a positive attitude.

• Maintain & install light, sound, and atmospheric equipment
• Communicates with the Production Director for issues with equipment
• Act as primary point of contact for onsite equipment maintenance
• Communicates repair and offsite maintenance with HWP
• Communicates incorrect usage of all gear and equipment to the Production Director
• Maintain all A/V elements and keep the A/V storage rooms clean and organized
• Communicates any issues with entertainment/performers
• Turns on music feed for all venues upon first arrival in the morning
• Monitors dining room level audio when requested or needed
• Assist in the display of correct TV screen images, logos, visuals, and channel changes if requested or needed
• Communicate A/V situations and status with AV Engineering department directors
• Maintain high-level knowledge regarding the company’s products and communicate properly to guests
• Adhere to all TC Restaurant Group Standard Operating Procedures
• Report any incidents of theft, vandalism, violations, or guest complaints/incidents
• Perform other job-related duties as assigned

• Accountability
• Adherence to Policy
• Appearance
• Attitude
• Dependability
• Development
• Guest satisfaction
• Job skills knowledge
• Judgment
• Productivity
• Punctuality
• Quality of work
• Teamwork
• Working relationships
• Written and Verbal communication li>

• High School Diploma or equivalent required
• Proof of eligibility to work in the United States
• 18+ years of age
• Working knowledge of music, acoustics, stage lighting, and video engineering
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Work will include indoor and/or outdoor areas; must withstand high and low temperatures
• Work may be performed in small areas with a 3 ft. access
• Tasks performed from a non-sitting and sitting position
• Constant contact with guests and fellow Team Members required
• Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends, and holidays
• Be exposed to day/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress related to interacting with guests in a fast-paced environment

​This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.

E-Verify Participation Poster

IER Right to Work Poster

TC Restaurant Group is an Equal Opportunity Employer.