General Manager

The General Manager is responsible for overseeing the company’s daily operations, ensuring efficient business practices, and driving performance improvements. This role involves managing resources, systems, and processes to optimize productivity and quality while ensuring alignment with overall business objectives.

• Oversee and streamline daily operations to ensure efficiency and productivity. Create standard operating procedures for each department and ensure that each employee follows the procedures.
• Lead department managers in creating processes that better service clients and ensure efficiency within the company.
• Develop and implement business strategies, policies, and procedures to optimize performance.
• Coordinate with all departments to align their daily operations with company goals as set by the President and Board of Directors of the company.
• Assist in inter-department support and communication to service clients best and utilize shared resources effectively.
• Analyze financial reports, manage resources, and ensure cost-effective business practices. Identify areas for improvement and create plans for improvements. Work with accounting and all departments to create overall budgets as well as departmental budgets.
• Monitor operational performance and implement corrective actions as necessary.
• Identify opportunities for growth and expansion internally and within the industry.
• Manage risk and ensure business continuity through proactive planning.
• Represent the company at industry events as requested by the President.
• Maintain and build relationships with employees, clients, vendors and manufacturers.
• Conduct performance evaluations that are timely and constructive. Work with other department heads and the President to approve employee pay increases, bonuses & benefits.
• Work with all departments on their staffing needs. Approve expansion hires, be present in the interview process and approve the final new hire candidate.
• Handle discipline and termination of employees.

• Proven experience in operational management or leadership roles. Strong leadership and strategic planning skills.
• Strong problem-solving skills and ability to drive efficiency improvements.
• Exceptional communication and team management abilities.
• Experience with budgeting, resource allocation, and performance metrics.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to make data-driven decisions and solve complex business problems.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This job description does not list all the details of the job. The President/CEO may request other duties formance of the duties listed in this job description will comprise a major part of the basis for job evaluation. Approval is required before doing any work for another company that is involved in live event production.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either the employee or the employer may terminate employment at any time with or without cause.