Category Solutions Lead, US Pest

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The Category Solutions Lead holds a central and critical position within our company's largest sector, with the primary responsibility for driving year-over-year growth across the Pest line of business. Annually, this role involves planning and coordinating all necessary activities to ensure the successful execution of our growth strategy. Success requires close collaboration with field leaders and all corporate departments—including marketing, pricing, and sales—to align key stakeholders and execute plans that empower our field teams to achieve success.

• Market-Specific Planning:
  Set the master calendar for each market, cut by product, ensuring that our plans take maximum advantage of the local context of our customers.
• Strategic Enablement:
  Ensure all "in-year" calendars align with the multi-year strategic intent and the category’s long-term vision.
• Future Planning:
  Provide critical data and structural support for the development of the Annual Operating Plan (AOP).

• End-to-End Planning:
  Set the plan for the year, making absolutely clear who needs to do what and when in order for us to hit our growth targets. Ensure plans have the appropriate level of rigor and detail.
• End-to-End Delivery:
  Drive the delivery of the calendar from ideation to market-level execution, ensuring all milestones are met on time. Leave nothing to chance.
• Cross-Functional Orchestration:
  Align key stakeholders across Field, Sales, Marketing, Operations, and Finance, clarifying their specific roles in executing the calendar.
• Performance Monitoring:
  Track KPIs and monitor adherence to the plan. Identify variances early and implement corrective actions to keep the business on track.
• Risk and Issue Management:
  Proactively identify and manage problems, escalating early.

• Field-First Mindset:
  Own the primary relationship with the field teams, serving as their advocate and their main point of contact for calendar-related issues. Ensure that plans enable them to succeed.
• Cross-Cutting Partnerships:
  Build trusted and effective relationships across the full suite of corporate partners needed to deliver. Make us a single unified team focused on success.

• Performance Reporting:
  Use data to track the effectiveness of plans and spot risks and issues.
• Supplier Coordination:
  Work with suppliers to ensure product availability aligns with promotional windows and negotiated contract terms.

• Bachelor’s degree in Business, Marketing, Finance, Supply Chain, or related field OR equivalent years of experience. Equivalent years of experience are defined as one year of applicable professional experience for each year of college requested.

• 10+ years of experience in Pest Operations, with a demonstrably strong understanding of core products, services, and the seasonality of our business across North America, including market-level variances.
• 5+ years in a leadership or consulting role.
• Proven track record of setting and executing project plans with a complex multi-functional co-ordination requirement. Demonstrable experience of work managing other teams without direct hierarchical control.
• Direct experience working with and / or leading field teams is highly desirable to ensure the "field relationship" ownership is effective.
• Experience in a recurring revenue business is required; experience in pest control, home services, or a similar subscription-based industry is a strong plus.
• Demonstrated…