Project Manager, Operations Manager, Program ​/ Project Manager

We are seeking a highly organized and proactive Project Manager to oversee installation projects from scheduling through completion. This role is responsible for coordinating installers, managing materials and inventory, ensuring quality control, and maintaining strong communication between sales teams, contractors, and homeowners. The Project Manager will lead field operations with clarity and accountability, ensuring projects are completed on time, within budget, and to company standards.

This position requires strong leadership, attention to detail, and the ability to proactively solve problems in a fast-paced environment.

Tile Works is a trusted tile installation and remodeling contractor proudly serving the Middle Tennessee region. With over two decades of experience, we specialize in delivering exceptional tile solutions for residential and contractor clients, including floors, walls, back splashes, showers, and full bathroom remodels. Our commitment to craftsmanship and customer satisfaction has earned us a strong reputation for quality and reliability throughout the communities we serve.

We strive to be more than just a service provider — we aim to be a go-to partner for homeowners and trade professionals alike, offering dependable expertise, responsive communication, and beautiful, long-lasting results.

• Assign and communicate weekly project schedules to installers, ensuring clarity and preparedness.
• Coordinate with the sales team to confirm job details, scope, timelines, and expectations.
• Conduct weekly materials inventory checks and ensure product consistency (lot/shade matching).
• Meet with homeowners and contractors to review project details and document any scope changes.
• Lead and manage installation teams, reinforcing performance expectations and quality standards.
• Perform pre-installation inspections for contractor jobs to assess readiness and prevent delays.
• Monitor daily operations and identify process improvements to enhance workflow efficiency.
• Print and review weekly work orders; ensure all documentation is complete and accurate.
• Conduct routine storage unit inventory counts and adjust inventory accordingly.
• Utilize calendar systems to maintain consistent scheduling routines and operational structure.

• Clear and effective communication with installers, clients, and internal teams
• Strong leadership and ability to drive accountability and performance
• High level of organization across multiple projects and workflows
• Excellent time management and prioritization skills
• Proactive risk identification and mitigation planning
• Budget awareness and financial oversight capabilities
• Strong problem-solving and decision-making skills
• Adaptability in fast-changing project environments
• Team-oriented mindset that fosters collaboration and alignment
• Technical understanding of installation processes, materials, and measurement

• 3–5+ years of project management experience in construction, installation, home services, flooring, roofing, tile, or similar trade-based industry
• Proven experience managing installation crews, subcontractors, or field teams
• Experience coordinating schedules, materials, and job-site logistics
• Strong understanding of work orders, change orders, and field documentation
• Experience reviewing measurements and technical specifications
• Familiarity with inventory management and materials tracking
• Experience verifying job completion and processing contractor/installer pay
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Proficiency with scheduling tools, project management software, and Microsoft Office/Google Workspace
• Valid driver’s license and ability to travel to job sites as needed
• Bilingual highly desired

• Base Salary: $65,000 – $70,000 (based on experience)
• Commission on any new contracts (20% net profit)