Director, Maintenance & Facilities

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.

Our team is searching for a knowledgeable and results‑oriented Director, Maintenance to lead the Repairs & Maintenance (R&M) function across our North American self‑storage portfolio. In this role, you will strengthen asset reliability, reduce reactive spend, and build scalable systems that support our growth. You will guide a distributed vendor network, partner closely with Construction, Operations, and Finance, and play a critical role in safeguarding our 300+ properties while driving operational excellence and long‑term asset performance.

• Lead the enterprise-wide Repairs & Maintenance (R&M) function, ensuring unplanned work is completed safely, efficiently, and within budget.
• Develop and execute a scalable maintenance strategy that minimizes reactive issues and improves cost predictability across 300+ properties.
• Partner with Capital Projects, Operations, and Finance to align budgets, forecast spend, and plan long‑term capital renewal needs.
• Build and manage a distributed maintenance team and vendor network, ensuring high‑quality, timely project execution.
• Standardize maintenance playbooks, inspection programs, and emergency response procedures to strengthen compliance and accountability.
• Oversee vendor sourcing, contract negotiation, and performance evaluation through KPIs and scorecards.
• Implement and optimize CMMS tools to enhance reporting, visibility, and operational control.
• Drive cost discipline and identify savings through preventive maintenance, procurement efficiencies, and vendor standardization.
• Collaborate cross‑functionally to position Maintenance as a proactive business partner supporting operational success.
• Coach and develop team members and contractors, fostering a culture of safety, ownership, and continuous improvement.

• Minimum 10 years of progressive experience in maintenance, facilities, or construction management in multi‑site portfolios (self‑storage, retail, or real estate preferred).
• Proven leadership experience managing small, distributed teams and scaling impact through vendor partnerships and technology.
• Strong technical expertise in building systems (HVAC, roofing, electrical, paving, access/security, doors/gates).
• Demonstrated ability to manage budgets, analyze spend, and deliver measurable ROI on maintenance investments.
• Collaborative communicator with cross‑functional experience in Construction, Operations, and Finance.
• Experience with CMMS or enterprise maintenance tracking tools.
• Willingness to travel across Canada and the U.S. (30–40 %).
• Ability to safely lift, pull, and push 25 lb when required.

• We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers.…