Manager of Sales & Operations

About Us

Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is made up of a diverse talent pool of tradesmen (and women), tech gurus, and all-around doers. If you aren't afraid to roll up your sleeves and consider yourself a solution-oriented individual, we would love to have you join our team.

After a successful inaugural year in the Nashville market, we are looking for a strategic and high-energy Manager of Sales & Operations to take our Middle Tennessee presence at Bax Homeworks to the next level. This is a "Player-Coach" role designed for an industry veteran who can expertly balance the art of the deal with the science of construction management.

You aren't just managing a branch; you are refining our local engine. You will own the sales pipeline while ensuring our remodeling projects are executed with the precision and quality that our brand is known for.

• Strategic Growth: Transition the branch from "new entry" to "market leader" by executing a data-driven sales plan.
• High-Value Networking: Leverage existing Nashville industry connections to secure high-end residential and commercial remodeling contracts.
• Pipeline Management: Lead the conversion of inquiries into contracts, overseeing the bidding process to ensure competitive yet profitable pricing.
• Brand Presence: Represent the company at local trade shows, Chamber events, and networking groups to keep the brand top-of-mind.

• Project Oversight: Manage the full lifecycle of multiple remodeling projects, ensuring they meet the "Nashville standard" of quality, timeline, and budget.
• Subcontractor Management: Continue to vet, hire, and manage a reliable local labor force. You must know how to hold crews accountable without micromanaging the craft.
• Resource Allocation: Optimize the scheduling of equipment, materials, and personnel to eliminate downtime and maximize branch profitability.
• P&L Accountability: Review monthly financial performance for the Nashville territory, identifying cost-saving opportunities and ensuring healthy margins.

• Tactical Problem Solving: Be the first point of escalation for complex site issues, providing "in the weeds" technical guidance when—and only when—necessary.
• Client Satisfaction: Act as the ultimate bridge between the client's vision and the final build, ensuring a seamless communication loop.
• Safety & Compliance: Ensure all projects remain strictly compliant with Tennessee building codes and OSHA safety standards.

• Regional Expertise: Minimum 7+ years in construction management with a deep, existing network in the Middle Tennessee/Nashville market. You must know the local subcontractor landscape and regional building codes by heart.
• Dual-Threat Leadership: Proven success managing both Sales (Revenue Growth) and Operations (Project Execution). You have a track record of hunting new business while simultaneously overseeing high-quality remodeling projects.
• Strategic "Player-Coach" Mindset: An entrepreneurial approach to scaling a year-old territory. You are willing to "get in the weeds" to solve a technical crisis but possess the leadership maturity to empower crews without micromanaging.
• Financial & Analytical Acumen: High proficiency in P&L management, job costing, and budget forecasting. You treat the branch's profitability with the same rigor as an owner.
• Superior Communication: Exceptional ability to negotiate with tough subcontractors, present sophisticated proposals to high-end clients, and report clearly to executive leadership.
• Tech Literacy: Advanced experience using construction management platforms (e.g., Buildertrend, Procore) and CRMs to track both project milestones and the sales pipeline.

• $65k Base compensation (negotiable)
• Commission based on #Crews running

• Health Coverage:
  Comprehensive medical, dental, and vision plans.
• Savings:
  Offers a Health Savings Account (HSA)