Communications Specialist II

This is OUR story... and YOUR next chapter

At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what’s possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly matters

The Communications Specialist II is responsible for executing high-quality product communications in support of Digital Transformation & Innovation‘s (DT&I) large, complex product portfolio. This role focuses on the development, production, distribution, and maintenance of communications assets that support product awareness, understanding, and adoption among HCA Healthcare internal stakeholders.

Working in close partnership with the Communications Manager, the DT&I Product Change Management team and product owners, the Communications Specialist II translates complex technical, data-driven, and operational concepts into clear, plain-language messaging that supports behavior change and people readiness. This role primarily serves as an execution partner, managing multiple communications deliverables simultaneously across products in various stages of the lifecycle, while ensuring consistency with DT&I priorities and enterprise messaging standards.

• Supports the planning, development, execution, and optimization of communication efforts for DT&I products, initiatives, and transformation programs.
• Manage communications operations including distribution lists, vendor coordination (e.g., videographers), documentation of deliverables, and tracking of communications activity
• Partner closely with the Communications Manager to oversee the weekly development, coordination, and distribution of communications ensuring accuracy, consistency, and alignment with DT&I priorities and enterprise messaging standards.
• Execute communications projects from intake and planning through execution and post-launch evaluation, supporting digital transformation, innovation initiatives, and change management efforts across DT&I.
• Serve as a communications partner to DT&I product owners and initiative leads by translating complex technical or operational concepts into clear, compelling, audience-focused messaging.
• Develop and execute communication plans in collaboration with the Communications Manager and Product Change Team, aligning messaging to change milestones, adoption goals, and stakeholder needs.
• Create, write, edit, and proof high-quality content across multiple channels (e.g., email, flyers, video scripts, presentation decks, FAQs, executive communications, and meeting materials), ensuring adherence to brand, voice, editorial, and compliance standards.
• Manage communication intake, scope, timelines, and prioritization for assigned initiatives; proactively identify risks, dependencies, and opportunities to improve clarity and impact.
• Support tracking and documentation of communication effectiveness and provide insights and recommendations to improve effectiveness and stakeholder engagement.
• Maintain awareness of emerging communication tools, digital platforms, and AI-assisted content development technologies, applying them appropriately and in accordance with enterprise guidelines.
• Support continuous improvement of DT&I communication processes, templates, and best practices.

• Bachelor's degree in Communications, Public Relations, or a related field - Required
• 4+ years of relevant experience in communications - Required
• Background in healthcare communications, corporate/internal communications, or experience in a healthcare setting - Preferred

• Experienced professional with a passion for healthcare communications and an eye for innovation
• Creative and self-motivated with excellent writing, editing, and organizational skills
• Work independently or as part of a team in a fast-paced environment
• Ability to take creative…