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PBX Operator

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: HCA Healthcare
Full Time, Part Time position
Listed on 2026-02-07
Job specializations:
  • Nursing
    Healthcare Nursing
Job Description & How to Apply Below

Overview

Description and introduction for the role. Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) PBX Operator today with Tri Star Centennial Medical Center.

Benefits

Tri Star Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.

  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  • Family support through fertility and family building benefits with Progyny and adoption assistance.

  • Referral services for child, elder and pet care, home and auto repair, event planning and more

  • Consumer discounts through Abenity and Consumer Discounts

  • Retirement readiness, rollover assistance services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note:

Eligibility for benefits may vary by location.

Job Summary and Qualifications
  • Ability to handle multi-line phone system

  • Ability to provide directions and information to the general public

  • Answer and direct incoming calls

  • Responds quickly and accurately to disaster and emergency situations as required, remaining calm

  • Performs overhead paging

  • Monitors all alarms located in PBX and notifies appropriate personnel as required.

  • Accurately utilizes the features of the PBX consoles, headsets, telephones, and other related equipment

  • Assist with maintaining cleanliness, safety, and security of the PBX area.

  • Maintains confidentiality, security, and integrity of patient and organizational data.

  • Ensures release of information is consistent with all privacy policies.

  • Serves as backup to information specialists

  • Provides customer service

  • Supports the facilities Standard of Performance and ICARE Values

  • What qualifications you will need
  • Interpersonal skills to successfully interact with all internal and external customers

  • One year experience involving significant information distribution to the public preferred

  • Six months receptionist experience preferred

  • Computer skills to include keyboarding

  • Demonstrated experience with each of the required areas of expertise in general essential functions below

    • High School Graduate / GED

    Tri Star Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women’s services. We are an affiliate of Tri Star Health. Tri Star Centennial Medical Center is a 43-acre campus.

    We are home to Tri Star Centennial Heart & Vascular Center. We are home to Tri Star Centennial Women’s Hospital. Our campus includes The Children’s Hospital at Tri Star Centennial, Sarah Cannon Cancer Institute at Tri Star Centennial Medical Center, Tri Star Centennial Advanced Joint Replacement Institute and Tri Star Centennial Parthenon Pavilion.

    HCA Healthcare has been named one of the…

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