Medical Receptionist - Pediatric Emergency; Nights

Position: Medical Receptionist - Pediatric Emergency (Nights)
## Medical Receptionist - Pediatric Emergency (Nights)
Apply locations:
Nashville, TNtime type:
Full time posted on:
Posted Todayjob requisition :
R-55736
** Discover Vanderbilt University Medical Center**:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated.

It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
** Organization:
** Pediatric Emergency Cohort 60
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* Job Summary:

** JOB SUMMARY  Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication..POSITION HOURSThree (3) 12-hour shifts6:45 p.m.

- 7:15 a.m.Rotating based on unit need.
** No specific workdays or days off can be guaranteed.
** DEPARTMENT SUMMARY The Monroe Carell Jr. Children's Hospital at Vanderbilt Emergency Department has 42 beds and serves over 65,000 patients each year. Designed to treat the most severe, life-threatening traumatic injuries, we are staffed with board-certified physicians in pediatric emergency medicine. These physicians have received specialized training in treating children with a wide range of medical, surgical, and traumatic conditions. Our trauma center has been verified by the American College of Surgeons and is the only Pediatric Level-1 Trauma Center within 150 miles of Nashville.

Our around-the-clock services include access to all pediatric subspecialties.

KEY RESPONSIBILITIES  
• Processes orders according to guidelines, follows computer downtime procedures.  
• Enters and updates information in computer system to assure current information and retrieves data accurately.  
• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.  
• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.  
• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.  
• Orders, maintains and uses supplies in a cost effective manner.  
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES  
• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.  
• Patient Documentation (Fundamental Awareness):
The ability to receive and record patient information.  
• Telephone Skills (Fundamental Awareness):
Knowledge of the skills, procedures, attitudes, etiquette and competencies necessary for successful telephone communication with customers.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
** Core Accountabilities:
** Organizational…