Team Lead - Wireless

Job Description

While working under minimal supervision the Repair Lead will inspect, refurbish, test, troubleshoot and program electronic equipment. Attention to detail and mechanical and systemic aptitude is required while working on complex projects and assisting less experienced peers. Highly-skilled with moderate level of proficiency. This role is an onsite position at our DCC in Mt. Juliet, TN, with a schedule of Monday–Thursday 5 am–3:30 pm.

• Assist Engineering Department with troubleshooting, software flashing support, and new product introductions
• Serves as a resource to others in the resolution of complex problems and issues
• Assist as Subject Matter Expert for internal and external clients
• Conducts standup meetings and Tech Talks in supervisor’s absence.
• Validate and evaluate new & tech damage product from line
• Validate, provide feedback and enters line reworks into excel database
• Validate & signs off on all UR/BER from line
• Assist in evaluation and generation of material escalations
• Assist in generation of Engineering change requests for process and documentation changes
• Assist and completes submission of help desk tickets for associates requiring login issues, equipment issues, etc.
• Conduct training, mentoring, and coaching of associates in job related functions and recommend to supervisor associate training opportunities
• Monitor work flow and work in process in line and allocates resources accordingly keeping supervisor up to date
• Conduct root cause failure analysis and troubleshooting on suspected defective devices

• Minimum of 3 years of wireless repair experience
• 2‑3 years of experience leading a team
• Ability to perform electromechanical assembly using hand and electric tools
• Must be able to perform precise component level and board repairs
• Ability to identify and report root cause deficiencies
• Ability to identify and report routine process deficiencies
• Ability to test, repair and troubleshoot devices to isolate root cause
• Ability to perform soldering and de‑soldering using handheld soldering and hot air equipment

• Work with care and urgency in order to meet production goals
• Participate in continuous and LEAN improvement and team building activities
• Implements and maintains 5S+1 (Housekeeping and Safety) standards
• Refer to and follow Standard Operating Procedures to perform the job duties
• Use a computer to enter data into the company database
• Physically move material as needed
• Perform other duties as assigned

19.08 – 30.53 USD

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.