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Onsite Quality Specialist Call Center

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Maximus
Full Time position
Listed on 2026-03-09
Job specializations:
  • Quality Assurance - QA/QC
    Quality Technician/ Inspector, Quality Control / Manager
Salary/Wage Range or Industry Benchmark: 23.05 - 25.58 USD Hourly USD 23.05 25.58 HOUR
Job Description & How to Apply Below
Position: Onsite Quality Specialist for 24/7 Call Center
A leading service provider is seeking a Quality Specialist to ensure quality and accuracy in agent interactions with law enforcement. This Nashville-based role involves evaluating recorded calls, identifying trends, and providing performance feedback. Candidates should have a High School diploma and 2-4 years of relevant experience. This position requires US citizenship and ability to work across multiple shifts, including evenings and weekends.

Competitive pay is offered from $23.05 to $25.58 per hour.
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