Quality Assurance Lab Operator

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Loudon, TN, US

2 days ago Requisition

Salary Range: $17.00 To $18.60 Hourly

Del Conca USA is a leading manufacturer of residential and commercial porcelain tiles and outdoor pavers, proudly producing our products in the USA at our state-of-the-art factory. The Del Conca Group is one of the most significant industrial entities in the Italian ceramic tile industry, comprising four manufacturing companies – Ceramica Faetano, Ceramica del Conca, Pastorelli, and Del Conca USA Inc.

– a business corporation – Produco – and the Cino Mularoni Foundation, which is dedicated to social and cultural initiatives. Today, the Del Conca Group is recognized internationally for the superior quality of its products, the excellence of its service, its innovative capabilities, and the distinguished design it offers. After years of substantial investments in production capacity and global sales growth, the Del Conca Group has established itself as one of the leading and most important ceramic tile groups in Europe.

The planning and design of each collection is conceived and carried out in Italy, in the Group’s own research facility. An across-the-board creative process, the fruit of intensive teamwork involving designers, laboratory, and quality technicians to ensure uniquely distinctive products; all made in the USA at the high-tech facility in Loudon, TN, the latest proud achievement of the Del Conca Group.

The Quality Assurance Operator is responsible for performing in-process inspections, testing, and product audits to ensure all raw materials and finished product meet established specifications and quality standards. This position collects samples throughout production areas, performs laboratory and line testing, documents results, and communicates quality concerns promptly. The role requires working around large machinery, on elevated platforms, and in active production areas while maintaining strict adherence to OSHA and company safety procedures.

Strong attention to detail, data accuracy, and independent problem-solving are essential to success in this role.

This position will train for 1 month 7am - 3:30pm M-F then move to 10:30pm - 7am shift M-F plus 1 Saturday per month 8am - 2:30. pm

• Collect material and product samples from raw material and production areas, including around large machinery and elevated platforms.
• Perform in-process quality checks and testing in all production areas and in the Quality Control Lab to ensure processes are within specification.
• Operate laboratory instruments and test equipment to conduct quality tests as required.
• Audit product being selected and packaged on selection lines to verify labeling, selection, and packaging meet established specifications.
• Continually perform visual inspections to ensure product quality standards are achieved.
• Maintain quality control logs in accordance with established procedures.
• Input test results into quality computer systems and Excel spreadsheets and verify accuracy of data.
• Identify and flag any quality problems and promptly notify the Quality Control Supervisor and/or Production Supervisor.
• Perform basic troubleshooting and problem solving when quality issues arise.
• Ensure adequate levels of operating supplies such as glue sticks, tape, and other materials are maintained.
• Communicate effectively with supervisors, team leaders, and operators regarding concerns or issues.
• Maintain an organized work area and prioritize tasks to ensure daily responsibilities are completed.
• Comply with OSHA and company safety regulations and maintain clean and orderly work areas.
• Lift and move completed product weighing up to approximately 60 pounds as required.
• Perform all other duties as assigned to support product quality and production operations.

• Requires a high school diploma or GED.
• One (1) or more years of manufacturing experience preferred.
• Must be highly detail oriented and able to perform duties…