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Global Ops: Quality & Training Manager
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-24
Listing for:
Amazon
Full Time
position Listed on 2026-08-24
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist
Job Description & How to Apply Below
Services LLC is seeking a Manager III, Operations Quality & Training to lead a high-performing team responsible for quality assurance in Specialist event and case work. You will drive calibration, audit methodologies, and KPI reporting, while expanding the Perf Ops Quality Program globally and partnering with Tech teams on AI-driven improvements.
The role emphasizes strategic quality standards, cross-functional influence, and scalable training materials to support the Global Scorecard
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